Terms of service

Terms of Service

Welcome to The Cozy Tags . These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website.

1. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding contract under applicable Indian laws.

  • All information provided by you is true, accurate, and up to date.

2. Account Terms

You may create an account to enjoy certain features of our website.

When creating an account, you agree to:

  • Provide accurate, current, and complete information.

  • Keep your account credentials confidential.

  • Be responsible for all activities carried out through your account.

  • Notify us immediately of any unauthorized use of your account.

The Cozy Tags reserves the right to suspend or terminate any account that violates these Terms or is suspected of fraudulent, abusive, or unlawful activity.

3. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Shipping charges, taxes, and applicable fees will be calculated and displayed during checkout.

  • Payment must be successfully completed before an order is processed or shipped.

  • We accept payment methods displayed on our website through secure third-party payment gateways.

In the event of a pricing error, technical issue, or typographical mistake, The Cozy Tags reserves the right to cancel or refuse any order placed at an incorrect price. If payment has already been received, the amount paid will be refunded using the original payment method.

4. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate.

However:

  • Product colors may vary depending on your device's display settings.

  • Minor differences in packaging, finish, dimensions, or appearance may occur.

  • Product availability may change without prior notice.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance

Placing an order on our website constitutes an offer to purchase a product and does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order at our discretion.

  • Cancel orders due to product unavailability.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Refuse orders containing incorrect pricing or product information.

  • Limit quantities purchased by an individual or household.

If an order is cancelled after payment has been received, an appropriate refund will be processed in accordance with our Return and Refund Policy.

6. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] after successful payment confirmation unless otherwise stated.

Estimated delivery times are provided for convenience and may vary due to:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • Government restrictions

  • Remote delivery locations

  • Events beyond our reasonable control

Customers are responsible for providing accurate shipping information. The Cozy Tags shall not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Risk of loss and ownership of products transfers to the customer upon successful delivery.

7. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

Generally:

  • Return requests must be submitted within [RETURN PERIOD] after delivery.

  • Returned products must be unused, undamaged, and in their original packaging unless received defective or damaged.

  • Certain products may not be eligible for return due to hygiene, customization, clearance sale, or other applicable reasons.

  • Approved refunds will be processed through the original payment method within [REFUND PROCESSING TIME] after inspection and approval.

Please review our Return and Refund Policy for complete details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Icons

  • Videos

  • Designs

  • Website layout

  • Trademarks

is owned by or licensed to The Cozy Tags and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without our prior written consent.

9. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation.

  • Engage in fraudulent or deceptive conduct.

  • Upload viruses, malware, or harmful software.

  • Attempt unauthorized access to our systems or servers.

  • Interfere with website functionality or security.

  • Infringe upon intellectual property rights.

  • Harass, abuse, threaten, or harm other users.

  • Scrape, copy, or reproduce website content using automated tools without authorization.

  • Impersonate another individual or organization.

Violation of these Terms may result in suspension or permanent termination of your access to our website.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • The Cozy Tags, its owners, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of your use of our website or products.

  • Our total liability for any claim relating to a purchase shall not exceed the amount actually paid by you for the relevant product.

  • We shall not be responsible for delays, interruptions, or failures resulting from events beyond our reasonable control, including natural disasters, government actions, strikes, or courier disruptions.

Nothing in these Terms excludes or limits liability where such limitation is prohibited under applicable Indian law.

11. Third-Party Services

Our website may integrate or link to third-party services, including payment gateways, logistics providers, analytics platforms, customer support tools, and marketing services.

These third parties operate under their own terms and privacy policies. The Cozy Tags is not responsible for the content, policies, or practices of third-party websites or services.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time to reflect changes in our business operations, legal requirements, or services.

Updated Terms will be published on this page with a revised Effective Date. Continued use of our website after such changes constitutes your acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, your use of the website, or any purchase made through The Cozy Tags shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE, INDIA].

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: The Cozy Tags

Email: thecozytags@gmail.com

Business Address: Delhi,INDIA

Customer Support Hours: 10Am to 5Pm

We will make reasonable efforts to respond to your inquiries promptly.